238
Oct. 3, 2025
“Use AI to augment people, not replace them.” “Windshield time is 30% of a tech’s day—let’s turn it into sales prep.” “Proposals should translate specs into homeowner value—comfort, savings, and choices.” In this episode, recorded live from the NCI Summit 2025 in Round Rock, TX, Bill and Eric sit down with Winston Chi, co-founder of NOSO Labs, to explore how AI can augment (not replace) HVAC technicians. Winston shares his path from a Google-backed, AI-driven startup in food wholesale to buildin...